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Privacy Policy

Effective Date: 14 July 2025

 

CJ Talking Therapies (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

 

 

1. Information We Collect

 

 

We may collect the following types of personal data:

 

  • Contact Information: Name, email address, phone number.

  • Therapy-Related Information: Information you share during assessments, consultations, or therapy sessions.

  • Website Usage Data: IP address, browser type, pages visited, time on site (via cookies or analytics tools, if used).

 

 

 

2. How We Use Your Information

 

 

We use your personal data for the following purposes:

 

  • To provide and manage CBT therapy sessions.

  • To communicate with you about appointments, services, and changes to our policies.

  • To ensure safety and continuity of care.

  • To comply with legal and professional obligations.

 

 

 

3. Lawful Basis for Processing

 

 

We process your personal data under the following legal bases:

 

  • Consent – You have given clear consent for us to process your personal data for a specific purpose.

  • Contract – Processing is necessary for a contract with you or to take steps before entering into a contract.

  • Legal Obligation – We are legally required to process the data.

  • Legitimate Interests – Processing is necessary for our legitimate interests, and your rights do not override those interests.

 

 

 

4. Confidentiality and Sharing

 

 

We will not share your personal information with third parties unless:

 

  • You give explicit consent.

  • We are required to do so by law.

  • It is necessary to prevent serious harm to you or others.

 

 

In all cases, we will limit the data shared and ensure it is protected.

 

 

5. Data Security

 

 

Your personal data is stored securely using encrypted and password-protected systems. We take appropriate technical and organisational measures to safeguard your data.

 

 

6. Data Retention

 

 

We retain personal data in accordance with professional and legal guidelines, typically for up to 7 years after the end of therapy, unless otherwise required.

 

 

7. Your Rights

 

 

Under GDPR, you have the right to:

 

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain types of processing.

  • Withdraw consent at any time (where applicable).

  • Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

 

 

 

8. Contact Us

 

 

If you have any questions about this policy or your personal data, please contact:

 

CJ Talking Therapies

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